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I AM SO SORRY TO HAVE DOUBTED YOUR SERVICE. I RECEIVED A NOTICE FROM THE POST OFFICE ON FRIDAY 11/4, THAT A REG. MAIL FROM YOU WAS THERE. I WILL BE RECEIVING THE PACKAGE TODAY. THANK YOU SO MUCH FOR ALL YOUR ASSISTANCE AND AGAIN I APOLOGIZE FOR NOT HAVING ...

Some people who need urgent help appear to be staying away, as in the first peak, say researchers.

Services and waiting times must improve at the NHS's child gender-identity service, inspectors say.

The vaccines will be offered to existing high-priority groups and hospital staff on nightshifts.

The BBC's James Cook returns to Monklands Hospital eight months on to find the staff struggling against the odds.