When I placed an order for my granddad I gave his address and my phone and it took a bit longer to deliver the products because they phoned me and my granddaddy to check everything and I was nervous because of it. I understand that they work like this ...

Why I must buy expensive pills while I can get generics on line with delivery to my place and for considerably lower price. I am ready to accept the situation that customer support sometimes can be dull when I want to trace my order.

Students and older teens have not been vaccinated against the strain that has caused the outbreak of cases in Kent.

Two people have died following an outbreak of meningitis, including one student at the University of Kent.

Eleven people in the Canterbury area are also seriously ill in hospital, the BBC understands.

The patient watchdog warns of two-tier service as polling shows numbers paying for care is on the rise.