I prefer to call when I have questions but to use online chat is also helpful. I have already purchased goods on-line from other companies but was scared to buy drugs. Who knows what they can put in the parcel? When my package arrived I could not understand ...

My apologies. I did not know the items were sent separately. I received the second envelope yesterday. Thank you for your help and support.

Men are more likely to die prematurely than women - and worse at seeking care when they need it.

Louise Gleadell died aged 38 after she was wrongly told her cervical screening tests were negative.

An NHS trust has paid compensation after a woman, now in her 70s, discovered she had been swapped at birth.

BBC News reports on assisted dying in Canada, where some say it's now easier to choose to die than get support to live