I prefer to call when I have questions but to use online chat is also helpful. I have already purchased goods on-line from other companies but was scared to buy drugs. Who knows what they can put in the parcel? When my package arrived I could not understand ...

I’m so sorry to have doubted your service. I received a notice from the post office my parcel from you was there. I will be receiving the package today. Thank you so much for all your assistance.

Young people are taking dangerous amounts of ket because it's cheap, easily available and helps them "disconnect", experts say.

Some black market cigarettes have been found to contain dead flies and asbestos. But the trade nods to a wider issue, a BBC investigation has found.

The BBC looks at what the government's 10-year NHS plan could mean in practice.

As the BBC names a beautician who gave illegal jabs, two victims share their story.