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I prefer to call when I have questions but to use online chat is also helpful. I have already purchased goods on-line from other companies but was scared to buy drugs. Who knows what they can put in the parcel? When my package arrived I could not understand ...

Steaming hot liquid can damage the cell lining on the way down to the stomach, experts say.

About 7% of those polled wanted disability benefit cuts, according to the latest British Social Attitudes survey.

One parent says the number of patients involved in a review is "ridiculous".

Oli's experience is one of a growing number of clinical negligence claims being made in England, BBC analysis shows.