I prefer to call when I have questions but to use online chat is also helpful. I have already purchased goods on-line from other companies but was scared to buy drugs. Who knows what they can put in the parcel? When my package arrived I could not understand ...

Dear customer support, I finally received my package yesterday. And, all is good. It took its time getting here, but it made it.

Former England captain Lewis Moody says in an exclusive BBC interview he has "a reluctance to look the future in the face".

Seven people died following multiple failures by Karen Booth who continues to work for the NHS.

It's not the actual flu, and it's rarely serious, but when thousands of students arrive on campus they bring a cocktail of viruses.

BBC Morning Live's Dr Oscar Duke shares his advice on how to identify whether you have cold, flu or Covid and how to look after yourself.