When I placed an order for my granddad I gave his address and my phone and it took a bit longer to deliver the products because they phoned me and my granddaddy to check everything and I was nervous because of it. I understand that they work like this ...

Dear customer support, I finally received my package yesterday. And, all is good. It took its time getting here, but it made it.

Campaigners claimed the guidance for employers, such as hospitals, shops and restaurants, was "legally flawed" and "overly simplistic".

Unions angry, but government says it demonstrates its commitment to workforce.

A high number of elderly people on wards and respiratory cases in A&E prompt warnings from staff.

The plans are subject to a 12-week public consultation which starts on Friday.