When I placed an order for my granddad I gave his address and my phone and it took a bit longer to deliver the products because they phoned me and my granddaddy to check everything and I was nervous because of it. I understand that they work like this ...

Why I must buy expensive pills while I can get generics on line with delivery to my place and for considerably lower price. I am ready to accept the situation that customer support sometimes can be dull when I want to trace my order.

Participants in the NHS 'Triceps' trial wear a device in their ear which emits electrical pulses while they do rehab.

Campaigners claimed the guidance for employers, such as hospitals, shops and restaurants, was "legally flawed" and "overly simplistic".

Unions angry, but government says it demonstrates its commitment to workforce.

A high number of elderly people on wards and respiratory cases in A&E prompt warnings from staff.